Cancellation/Refund Policy

We ensure zero percent defective produce and ship the same. Quality is not compromised at any stages of production right from Raw material to packing and shipping of produce. More over the products are Hygiene ones. Hence goods sold once will not be taken back or exchanged. However the Texnnovation.com reserves right on acceptance of return goods on exceptional circumstances that may arise out of by context of time. If Texnnovation.com accepts return goods, the refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days but in case of payments by Cheque, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque.

This policy is only for customer in India and we won’t be able to provide exchange, returns or refunds to our international customer due to prohibitive shipping cost.